It is worth noting a few points:
All prices in this website and in our catalogue are in Australian Dollars. The Internet Currency Converter will convert $A to your local currency, to give you an idea of the cost to you. We can provide an e-mail quotation of the shipping cost of any given order.
Videos are for the
Australian/UK/New Zealand (and possibly elsewhere) VHS PAL system.
They will not play on standard NTSC or SECAM video recorders. It
is possible to arrange a conversion from the PAL original to other formats,
but this is not a service we provide. If you are interested in conversion,
ask at video stores near to you.
We are usually happy to accept returns for refund or credit, unless the
item was a special order (a restocking fee may apply). You
may not return model kits once you have commenced construction. Videos
may only be returned for replacement of the same title. In some cases
we will deduct a postage fee from the value of a refund or credit if the
original cost of posting the item was greater than the actual postage charged
(generally Australian customers only). We strongly suggest you contact
us before returning any item.
COD returns cannot be accepted under any circumstances.
We do not recommend that overseas customers contact us by phone: time zone
differences will mean that (more than likely) you will get our answering
machine. We are not generally able to return overseas phone calls!
If at all possible, send us an e-mail or fax (same number) instead.
Contact the 21st Century at firstname.lastname@example.org
21st Century Paradox, P.O. Box 495 Eltham 3095, Australia